2. DATA COLLECTED
DATA STORAGE LOCATION
We are a Swiss based company named BJJ Sports Life GmbH which operate at our school location in the city of Affoltern a.A. We store any data that you submit through our web forms at our hosting services provider hostinger.com, the members management portal gymdesk.com, the payments provider stripe.com and the mailing list tool mailchimp.com
You can contact us for your privacy concerns and the exercise of your rights through the following means:
BJJ Sports Life GmbH
Affoltern am Albis 8910
Phone: +41 78 266 94 81
If you register on our website, we store your username, password, name and email address plus some additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information. If you choose to pay by credit card, your credit card information is stored at the stripe.com payment gateway.
When you leave comments on the website, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Information submitted through the contact form on our site is sent to our company via email, hosted by Microsoft. In addition, your information will be stored on mailchimp.com and gymdesk.com servers. We keep these submissions for customer service purposes and we may used it for direct marketing purposes. We do not share your data with external parties, except for our partner’s website humazestore.com. Humazestore.com is an online shop that sells Jiu-Jitsu related products, fully owned by BJJ Sports Life GmbH . Member of Carlson Gracie may receive a special discount of 15% on certain products.
We use Google Analytics on our site for anonymous reporting of site usage. So, we do not store personalized data. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance and answering requests for information;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security of our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
- For marketing and relationship purposes, e.g., to provide our customers and other contractual partners with personalized advertising.
- to comply with laws, directives, and recommendations from authorities and internal regulations (“compliance”).
- to conduct market research, to improve our services and our operations, for product development
3. EMBEDDED CONTENT
We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and we do not transfer your data before you consented to it.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site and you don’t contact us through the web forms, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
- Partner companies of ours such as public authorities, insurance companies, banks, the Swiss Post or other companies offer certain services
- Disclose personal data to authorities, courts, and other institutions domestically and abroad if we are legally obligated or entitled to do so, or if it appears necessary to protect our interests.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, we retain its metadata until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you. You have also the right to ask us to correct your data if it is inaccurate.
If you wish to exercise any of the above rights against us, please contact us by email using the details set out in section 2. We need to identify you (e.g. with a copy of your ID card) so that we can rule out any misuse.
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard.
10. THIRD PARTY WEBSITES
BJJ Sports Life GmbH may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by us, and you release us from any liability for the conduct of these third party websites. All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to BJJ Sports Life GmbH, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.
In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.